Carlton Court & Dragonfly Unit at 3 Saint Peters Road, Carlton Colville, Lowestoft in Carlton Colville, England

Opening hours Open now

Today: Open 24 Hours

Reviews about Carlton Court & Dragonfly Unit

• ✪ ✪ ✪ ✪ ✪
  Awfull staff, very immature and basically lie to get there own opinion across on mental illnesses, which is a VERY dangerous practice to be involved in. Inpatients left to roam around with nothing to do which causes them to become more and more stressed and suffer breakdowns which sometimes lead to violence and aggression. (this is the staffs fault NOT the patients) Some of the staff have provided false accounts of aggression and blatantly lied on verbal accounts of aggression leading to very dangerous situations and making peoples illnesses worse. Staff are rude and make ALOT of assumptions on peoples illnesses leading to a total breakdown of respect before they have even been either diagnosed correctly or the correct treatment having been given. The building may be lovely and new and patients given their own rooms, BUT !! the staff who work here are draconian and only see it as a career step to further things rather than helping maturely and sensibly the patients they so openly neglect. DO NOT let your loved ones go to this place, you will be letting them be open to neglect, frustration and staff who blatantly lie on patient records.
  by TheMajorRuin

  March 09, 2017
• ✪ ✪ ✪ ✪ ✪
  Staff are caring and sensitive to patient needs. This is a very challenging area dealing with patients who have a variety of degenerative brain diseases. Sometimes allowing patients the time and space to walk without purpose is what is required to help diffuse difficult situations built up through patient inability or frustration to communicate their needs. There are much much more worse places that your loved ones can go to than here. It is NHS staffed by trained and experienced mental health nurses and support workers who have to adhere rigorously to standards that are constantly reviewed. I would certainly bring any family member here if admission was required.
  by Steve Wright

  December 10, 2016

Photo gallery of Carlton Court & Dragonfly Unit

About Carlton Court & Dragonfly Unit in Carlton Colville